Be better
connected
Get the best communication tools for your business
Find out how Aerial Direct can help
Why Aerial Direct
Every conversation matters.
We’re O2’s largest direct partner
Through our partnership with O2, together we help you thrive with tools and solutions you can tailor. We offer flexible tariffs, and the power to work remotely without a dip in connection and security
We partner with you
We provide businesses with award-winning client services, with proactive Account Management from over 250 UK-based staff. This is why we are proud of our 98% customer satisfaction and 90% retention rate
We have a vested interest in your success
We are trusted to provide award-winning communications solutions and services for over 85,000 businesses, from tailored mobile tariffs to reliable phone systems and superfast connectivity
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 11, 2024
The Future of Telecommunications
In a fast-paced world of connectivity, telecommunications play a pivotal role in shaping how we interact and how we work. As.
February 1, 2024
The Power Of Managed IT Support
As a business grows, it can be easier to both outsource your IT department or at least get the primary areas.
November 27, 2023
What is a VoIP service?
Are you looking to modernise your current business communications with a virtual landline? VoIP, known as Voice over Internet Protocol is.
Kind words from our customers
Lovely girl to talk to.
Lovely girl to talk to.. she sorted everything for me.
G HOLLINGWORTH *
6 hours ago
I got a lovely petite man called Dale…
I got a lovely petite man called Dale when I phoned this morning he was very helpful and gave me instructions on what to do when my new sim is activated, also asked if he could assist me with anything else .
Miss Gwen Gardner
6 hours ago
Great service as usual
Great service as usual
Chris Lee
7 hours ago
Prompt reply to my question about data.
Prompt reply to my question about data.
Katy V
7 hours ago
The call handler was kind and helpful…
The call handler was kind and helpful and professional. I had my issue resolved quickly and easily. Many thanks
KATHERINE
11 hours ago
Excellent customer service
Excellent customer service. A big thank you to Julie at Aerial who kept me updated regularly regarding the query on my account, which was resolved very quickly.
Carol
11 hours ago
Quick and easy willing to help
Quick and easy willing to help
Mr Keith Hall
12 hours ago
Excellent service
Excellent service, responded and resolved my issue within hours.
Christos
1 day ago
Sorted my problem straight away very…
Sorted my problem straight away very happy with service
Robert Howieson
1 day ago
Had an issue with starting up
Had an issue with starting up, technology not my thing, young lady very helpful in putting me on the right track so all good now.
Terence Paul Phillip
1 day ago
Brilliant service as always
Brilliant service as always. Spoke to Sky who was very helpful 😊
customer
1 day ago
Dale was extremely helpful
Dale was extremely helpful! Thank you.
Mr James Mason
1 day ago
Good service
Skye was really helpful what else can I say! Helped with my query and answered and actioned as a result of call
R.L. Devon
1 day ago
Great service
Quick, efficient and friendly! The phone was answered quickly and the person that answered (Emily) was able to answer all my questions. Thank you!
Customer
1 day ago
well the first thing was that someone…
well the first thing was that someone pick the phone up stait away and the lady was very helpful and helped me out with every thing.
philip rutterford
1 day ago
Super helpful as always
Super helpful as always
Serviceware
1 day ago
Aerial call often with new promotions…
Aerial call often with new promotions and seem to be helpful through every process
TRU ENGLISH BESPOKE JOINERY LTD
2 days ago
Great service
Great service. Call about billing query received empathetic and highly professional response. Impressed with the service and calibre of the operator.
cris warren
2 days ago
Good experience
Good experience. Reduced my tariff by over £30 per month. Very nice customer service person. Positive outcome.
Donna Ezzard
2 days ago
Phone answered instantly by an…
Phone answered instantly by an intelligent fluent operative
phil ryder
2 days ago
Contact our team for support
Contact one of our friendly Aerial Direct advisors today if you have any questions or queries regarding your service, they are on hand and are available to help.
Live Chat
Support lines are open between
Monday – Friday, 08:30 – 17:30